We want you to be fully satisfied with your purchase. If for any reason you are not happy with our service, we offer a simple and transparent refund policy:
- Eligibility for Refunds:
- You can request a full refund within 10 days of purchasing the monthly plan or 30 days of purchasing the annual plan.
- You can request a full refund within 10 days of purchasing the monthly plan or 30 days of purchasing the annual plan.
- Refund Request Process:
- To request a refund, simply contact us via email at support@midwink.com . Providing a reason for your refund is optional but welcomed.
- To request a refund, simply contact us via email at support@midwink.com . Providing a reason for your refund is optional but welcomed.
- Refund Method:
- All refunds will be credited back to the original payment method.
- All refunds will be credited back to the original payment method.
- Refund Processing Time:
- Refunds will be processed within up to 5 business days from the date of approval.
- Refunds will be processed within up to 5 business days from the date of approval.
- Abuse or Fraud:
- We reserve the right to deny refunds in cases of suspected abuse or fraudulent activity.
- We reserve the right to deny refunds in cases of suspected abuse or fraudulent activity.
- Legal Rights:
- This refund policy does not affect your statutory rights under applicable consumer protection laws.
- This refund policy does not affect your statutory rights under applicable consumer protection laws.
- Direct Purchases Only:
- This refund policy applies only to purchases made directly through our website. We do not sell our software through third-party platforms.
If you have any questions, please feel free to contact us at support@midwink.com